Versature Customer Service

Versature customers know that reaching us for help on any topic is easy just by dialing 611 from any Versature phone. This page has been designed to compliment our fast and efficient helpdesk support by providing a central location for status, support and training materials for our busy small business customers.

Have a look at the links on the right hand side of this page for our full list of resources for current customers. Thank you for your business, we appreciate it very much.

Network Status

All systems are operating normally. 

Modifying Your Settings :

Management Portal (V1 Users)

http://login.versature.com
Dashboard (V2 Users)

http://dashboard.versature.com

How to Contact Support

  • Dial 611 from any Versature phone
  • Call 613-237-9329 (or) 877-498-3772 and press 3 for Support
  • Send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Support is available from 8AM - 7PM EST Mon-Thurs and 8AM - 5PM EST on Fridays.

Billing or Account Questions?

  • Dial 611 from any Versature phone and ask for the billing department
  • Call 613-237-9329 (or) 877-498-3772 and press 4 for Customer Service
  • Send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

 

The Hosted PBX Blog

Versature's Hosted PBX and Hosted IP Voice Solutions for Small and Midsize Businesses in Canada
  • Versature provisioning engineers work with new customers to get their phone system setup and tested in our lab before it goes out to the customer. All the customer has to do is to assemble the phone once received. They’ve already … Continue reading →

  • Here at Versature we follow the Hosted Voice industry pretty closely. This week I came across a press release from Parallels for a new Hosted PBX offering for small business.  For those of you who don’t know, Parallels has a … Continue reading →

  • Versature’s Cloud-based Phone Service includes a ton of useful features, from Find-me/Follow-me functionality to Alternative Contact and 3 Way Conference Calling. Today we’re going to focus in on Conferencing with this brief How-To :